What should an Emergency Medical Dispatcher (EMD) always keep nearby?

An Emergency Medical Dispatcher (EMD) should always keep the EMD Protocol Reference Sheet nearby because it serves as a critical tool during emergency calls. This reference sheet contains the necessary protocols and guidelines for assessing various medical emergencies, ensuring that the dispatcher can provide accurate and timely instructions to callers. By having these protocols readily accessible, the EMD can effectively guide the caller through the situation, making informed decisions about the appropriate level of emergency response needed, as well as delivering pre-arrival instructions that can be vital for patient care before responders arrive on scene.

Having a structured reference ensures consistency in the information provided and supports the dispatcher in adhering to best practices throughout each call, which is essential in high-pressure situations where minutes can make a significant difference in outcomes. This resource also helps ensure that the EMD remains compliant with protocols that are updated and standardized within their service area, thereby enhancing overall response effectiveness and patient safety.