Which of the following is NOT considered a special problem when managing calls?

Pediatric emergencies are typically considered a special problem when managing calls due to the unique challenges they present. Children have different physiological responses to emergencies than adults, and many dispatch protocols are specifically designed to address the nuances of pediatric patients.

The other options – simultaneous emergencies, hysterical callers, and insufficient information – are regarded as significant challenges. Simultaneous emergencies can overwhelm dispatch resources and complicate the prioritization of responses. Hysterical callers can hinder communication and lead to the misinterpretation of critical information. Insufficient information can prevent dispatchers from providing the appropriate response or resources needed for the situation. Hence, pediatric emergencies are not categorized as a "not" special problem because they require tailored responses and considerations.